Developing internal digital products across the full stack using Blazor, ASP.NET, C#, React, and TypeScript. Contributed to building scalable UI components and backend services, enhancing user workflows and system reliability. Containerized services with Docker to improve development efficiency and deployment consistency. Collaborated within Azure DevOps using boards, pull requests, CI/CD pipelines, and structured branching. Supported product owners and senior engineers in feature planning and architecture discussions, translating business needs into technical implementation with clean, maintainable code.
Spearheaded all consumer-facing operations, driving user adoption and managing the customer lifecycle. Developed customer relationship documentation & CRM strategies; managed operational data for insights. Derived strategic insights from user engagement & customer status analytics for product improvements. Drove strategic projects & operations with autonomy, delivering impactful IoT solutions (20% energy savings).
Developed insightful MS Excel dashboards, improving team understanding by 40%. Collaborated cross-functionally to enhance information presentation and user engagement. Applied data analysis skills to understand user needs, ensuring data quality for strategic decisions.